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MODULE 6 · STAKEHOLDERS & POLITICS · TOOL 11

Organizational Power

The types of organisational power and how each operates. 'Politics' sounds negative, but it just means how people exercise influence and navigate competing interests — and pretending it doesn't exist is itself a losing strategy.

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SolvesNavigating by the org chart, not where power really flows.
Category · Stakeholders & Politics Complexity · Mid Time to apply · Reference Pairs with · Political Capital
A WHAT IT IS

The framework

This tool maps the types of organisational power and how each one operates. 'Politics' carries a negative connotation, but organisational politics simply refers to how people exercise influence and navigate competing interests in a shared environment. Pretending it doesn't exist doesn't make you above politics — it makes you bad at something that affects your work regardless.

Power in an organisation comes from many sources, and the org chart shows only one of them (positional power). The others — expert, relational/network, resource, informational, reputational — often matter more, and they're frequently held by people whose titles wouldn't suggest it. A PM who reads only the formal hierarchy misjudges where decisions really get made and who really needs to be persuaded. Understanding the full map of power — especially the informal kinds — is what lets a PM navigate an organisation effectively rather than being repeatedly surprised by it.

POLITICS, HONESTLY DEFINED

Organisational politics = how people exercise influence and navigate competing interests in a shared environment. It's not optional or avoidable. Power comes from many sources; the org chart shows only positional power, and rarely the most decisive kind.

TRY IT

Try it yourself

B WHY IT MATTERS

What it prevents

PMs who consider themselves 'above politics' simply navigate it badly — power exists and shapes their work whether or not they choose to understand it, and refusing to see it just means being blindsided.

The shortcutWhat it costsWhat it gives you instead
Pretending to be above politicsRefusing to engage doesn't make you immune — just blindsided.Understanding power lets you navigate it deliberately.
Reading only the org chartThe formal hierarchy hides where decisions really happen.Mapping informal power reveals the real decision-makers.
Assuming title equals powerInfluential people often lack the title to match.Recognising all power types finds the actual influencers.
Ignoring informal networksRelational and informational power steer outcomes invisibly.Mapping the network surfaces the hidden levers.
C THE BREAKDOWN

The types of power

The org chart shows only positional power — the other types are often informal, often more decisive, and frequently held by people whose titles wouldn't suggest it.

Power typeWhere it comes fromHow a PM works with it
Positional / formalA person's title and place in the hierarchyRespect it, but don't assume it's the only power in the room
ExpertDeep knowledge others depend onBuild your own; recognise and enlist others'
Relational / networkWho someone knows and is trusted byMap the informal network, not just the org chart
ResourceControl over budget, headcount, or toolsUnderstand who controls what you need
InformationalAccess to knowledge others lackUse the cross-silo view; know who else holds key information
ReputationalTrack record and how others regard themBuild your own reputation; it compounds into power
D IN PRACTICE

A short illustration

IN PRACTICEthe power behind the title

A PM mapped their stakeholders strictly by the org chart, assuming the most senior titles held the most sway. They were repeatedly surprised when decisions went differently than the hierarchy predicted — a mid-level person seemed to carry disproportionate weight, and a senior title's apparent backing didn't move things as expected.

The org chart had shown only positional power. The mid-level person held deep expert and informational power — they knew things everyone depended on — plus a strong relational network, making them far more influential than their title suggested. Once the PM mapped the full range of power types, including the informal ones, the organisation's real decision dynamics became legible, and they stopped being surprised by who actually mattered.

The lesson: the org chart shows only positional power, which is rarely the most decisive kind. Expert, relational, and informational power are often held by people whose titles wouldn't suggest it — and a PM who reads only the formal hierarchy keeps getting blindsided by where influence really lives.
E THE ARTIFACT

The power map

The deliverable is a map of who holds which kinds of power — especially the informal kinds the org chart hides.

Beyond the org chart, ask…
Who has expertise others depend on?
Who is trusted and well-connected (network)?
Who controls the resources you need?
Who holds information others lack?
Whose reputation makes their word carry weight?
F THE SO-WHAT

Why it matters

THE KEY INSIGHT

Organisational power is real, multi-sourced, and largely invisible on the org chart — and a PM who refuses to understand it on principle simply navigates it badly. Seeing the full map of power is what makes an organisation legible.

The honest reframing of 'politics' is the unlock. Treated as a dirty word, politics becomes something high-minded PMs feel they should rise above — but you can't rise above the reality that people exercise influence and navigate competing interests, and pretending otherwise just means being repeatedly blindsided by dynamics you refused to see. Understanding power isn't the same as playing dirty; it's reading the room accurately. And the key practical insight is that the org chart shows only positional power, which is frequently not the most decisive kind. Expert, relational, informational, and reputational power are often concentrated in people whose titles wouldn't predict it, and they often determine outcomes more than formal authority does. The PM who maps all of it — especially the informal kinds — knows where decisions really get made and who really needs to be brought along.

G MISTAKES & LIMITS

Common mistakes

Pretending to be above politics

You're not immune, just blindsided. Understand power to navigate it well.

Reading only the org chart

It shows only positional power. Map the informal kinds too.

Equating title with power

Influential people often lack the matching title. Look past the hierarchy.

Ignoring informal networks

Relational and informational power steer outcomes invisibly. Map them.

When not to use it

H CONNECTS TO

Where this sits in the toolkit

Underlies → Political Capital

Power is what political capital (Tool 12) is built and spent within.

Informs → Navigating Political Situations

Reading power is essential to the situations in Tool 07.

Connects to → the Six Sources

The power types overlap with the influence sources (Tool 01) — viewed organisationally.

Feeds → Stakeholder Mapping

Real power, not just title, should inform the stakeholder map (Tool 04).

TRY IT YOURSELF

Map power past the org chart

Think of an organisation you know. Name one person who holds more influence than their title suggests — and identify which power type (expert, relational, informational) explains it.

Then ask: if you'd mapped only the org chart, would you have missed them?

If the org chart would have led you to overlook someone genuinely influential, you've seen why positional power is only part of the picture — and why reading the informal kinds keeps you from being blindsided.